Reference

Terms and Conditions That Run Your match6 Account

These terms set out exactly what you agree to when you open and use a match6 account — from how your PayPal, Venmo, or Play+ transactions are handled to how account access is controlled by state law.

State-law eligibility appliesPayPal, Venmo, Play+ coveredAccount security standardsWithdrawal verification stepsContact us to dispute anything
match6 Terms and Conditions That Run Your match6 Account
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

match6 applies consistent standards across every account — from how we store your data to how we process a dispute on a Play+ transaction. Here is what that looks like in practice, section by section.

Data Handling

Personal information you submit — name, address, payment method, ID documents — is stored with SSL encryption and used only for account verification, fraud prevention, and payout processing. We do not sell your data.

Cookie Policy

We use cookies to keep your session active across mobile and desktop, remember your wallet preference between PayPal and Venmo, and measure which pages load correctly. You can manage cookie settings in your browser at any time.

Account Security

Your account is protected by password and, where enabled, two-step verification via SMS or email OTP. If we detect a login from an unrecognized device, we'll pause activity and send a confirmation prompt before access is restored.

Requesting Changes

To update your registered payment method — for example, switching from Venmo to Play+ — or to request a data correction, contact support through live chat with your account email and a valid ID ready for confirmation.

POLICY CONTACT PATHS

Reach Us About These Terms

If any part of these terms raises a question — whether that's a hold on a Venmo withdrawal, a verification request, or a question about how state eligibility affects your account — our support team handles all of it. Reach out through the channel that works best for you, and have your account email ready to speed things up.

Live Chat Open the chat widget from any page in your account. It connects you directly to a policy-trained agent who can pull up your account status and walk you through a verification step or term dispute.
Email Support Send a detailed message to our support address from your registered email. Responses cover account holds, payment verification, and formal term queries — include your account ID in the subject line.
Account Help Center The Help Center inside your account dashboard covers common term-related questions, including how to request a PayPal or Play+ withdrawal review and what ID documents satisfy our verification standard.

Common Questions About These Terms

These are the questions we hear most often from account holders in Charlotte and across other eligible states. If your question is not here, live chat is the fastest path to an answer.

Yes. Access depends on the laws of your state. match6 is only available where state law permits online gaming. Check your state's current rules before opening or funding an account.

Duplicate accounts violate these terms and will be closed. Any balance in a duplicate account is held pending a review. Only the original verified account remains active after the review concludes.

Withdrawals are paused when identity verification is incomplete. Submit a government-issued ID and a recent utility statement through the account dashboard, and the hold is lifted once documents clear review.

We post updates to this page with reasonable notice before changes go live. Continuing to use your account after the effective date means you accept the revised terms. Check this page periodically if you want to stay current.

Contact support via live chat or email from your registered address. Include your account ID and a copy of valid ID. We process correction requests in line with our data handling policy described above.

No — promotional credits carry their own conditions, including wagering requirements and expiry dates, posted separately on the promo board. Those terms govern the credits and override this document on that topic only.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.