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How match6 Handles Your Personal Information

This Privacy Policy covers what data match6 collects when you open an account, make a deposit through PayPal or Venmo, or access the platform from your phone.

Data collected at account creationPayPal, Venmo & Play+ transaction recordsMobile access & device dataYour right to access or deleteContact us anytime
match6 How match6 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy requests — whether you want to see what we hold, correct something, or ask us to delete your account data — go straight to our support team. We handle data requests separately from general account help so nothing gets lost in a queue. If you're writing from Charlotte or Columbus, the same contact paths apply.

Email Request Send your full name and the email on your account to our privacy address. We acknowledge data requests within two business days and aim to resolve them promptly.
Live Chat Open the chat widget inside your account dashboard for real-time help. Chat is available during posted support hours shown in the Help section of your account.
Account Settings Some data changes — like updating your linked PayPal or Venmo details — can be made directly in the Wallet tab under Account Settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply standard SSL encryption to all data in transit, including PayPal and Play+ transaction records. Account data is stored on servers with access controls that limit who inside our organization can view your personal information. We review those access logs regularly. If you suspect your account has been accessed without your permission, change your password immediately and contact support through live chat.

Cookie Use

We use session cookies to keep you logged in on mobile without repeated PIN entry, and analytics cookies to understand which features you use. You can manage cookie preferences through your browser settings.

Data Retention

Active account data is retained while your account is open. After closure, we keep records only as long as required by the applicable state law in your eligible jurisdiction.

Third-Party Sharing

We share data only with payment processors like PayPal, Venmo, and Play+, and with state-required reporting bodies where local law applies. We do not sell or rent personal data.

Security Incidents

If a data breach affects your account, we will notify you by email within the timeframe required by applicable state law and outline the steps we have taken to contain it.

Your Privacy Questions, Answered Directly

Common questions about how match6 handles your personal data, what rights you have under applicable state law, and how to act on them.

We collect your name, date of birth, email address, and payment method details — including linked PayPal, Venmo, or Play+ identifiers — needed to verify your identity and process transactions.

Yes. Email our privacy team from the address registered to your account and we will compile a data export. We acknowledge requests within two business days and fulfill them as required by applicable state law.

We share transaction data with payment processors — PayPal, Venmo, and Play+ — to clear your deposits and withdrawals. We also share data with state-mandated reporting bodies where local law requires it. We do not sell personal data.

Session cookies keep your mobile login active between visits so you don't re-enter credentials each time. Analytics cookies track feature usage in aggregate. Both types can be managed in your browser settings.

We retain closed-account data only for the period required by applicable state law in your eligible jurisdiction. Once that period passes, records are deleted or anonymized per our standard process.

Reach us through live chat inside your account or send an email request. For payment details like a linked Venmo or Play+ card, the Wallet tab in Account Settings lets you update those directly without contacting support.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.