Reference

What You Need to Know Before You Play

match6 operates where state law permits online gaming, and these legal terms set out exactly what that means for your account.

State-by-state eligibilityAccount terms apply at sign-upPrivacy rights protectedUS-based support contactPolicy updates notified by email
match6 What You Need to Know Before You Play
CONTACT PATHS

How to Reach Us on Legal or Policy Questions

Legal questions about your account, data, or eligibility are handled directly by our support team. We keep three contact paths open so you can choose the one that fits your situation — a quick chat question, a detailed email, or a formal written request if you need documentation of your data or account history.

Live Chat Open a live chat session from your account dashboard for immediate answers about your account terms, eligibility status, or any active policy question.
Email Support Send a detailed email to our support address for written responses to data requests, account disputes, or policy clarifications you need on record.
Account Settings Your full account agreement, privacy notice, and data-retention schedule are always available inside account settings — no need to contact us to read them.
HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We handle account data, payment records, and identity documents under a clear retention schedule. Here is what that means in practice across the four areas that affect you most — your data, your cookies, your account security, and how you request changes.

Data Handling Personal data you provide during registration and identity verification is retained only as long as required by applicable law. We do not sell your data or share it with advertising networks.
Cookie Policy We use cookies to keep you logged in across sessions on mobile and desktop, and to remember your payment method preference between PayPal, Venmo, and Play+. You can adjust cookie settings in your browser at any time.
Account Security Accounts are protected with SSL encryption and require identity verification before any withdrawal is processed. If you notice unauthorized activity, live chat triggers an immediate account review.
Requesting Changes To correct personal data, request deletion, or pull a full copy of your account history, email our support team with your account ID. We respond to verified data requests within the timeframe required by applicable law.

Common Questions About match6 Legal Terms

These are the questions we hear most from players who want to understand their rights, our policies, and how the legal framework affects their account and payments.

Availability depends on your state's online gaming laws. At account creation we verify your location, and access is granted only in states where the activity is permitted under applicable law.

Payment data tied to PayPal, Venmo, or Play+ transactions is stored under our data-retention schedule, used only to process your transactions, and never sold or shared with third parties outside legal requirements.

Yes. Email our support team with your account ID and a data access request. We will compile and deliver your account data within the timeframe applicable law requires for your state.

We will notify you by email if your location becomes ineligible. You will have a window to withdraw your balance via your chosen payment method before any account suspension takes effect.

Open a live chat session or send an email to our support team with your transaction ID. We review and respond to disputes in writing, and all outcomes are documented in your account history.

Contact support via email with your account ID and a clear closure or deletion request. We will confirm the action, process any pending withdrawals, and apply the data-deletion schedule required by law.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.